WHAT IS DIVERSION?Many consumers do not know what diversion is but have probably witnessed it. Diversion occurs when Youngblood products are sold in unauthorized places that do not hold the same quality control standards and warranty as our authorized salons, spas, e-tailers and retailers. Genuine Youngblood products are sold only on ybskin.com and authorized e-tailers, retailers, salons, and spas. Visit our store locator to find Youngblood makeup near you.
WHY DIVERSION IS BAD?
Diverted products can be counterfeit or old, diluted, or expired formulas that may not be safe to use. Youngblood products purchased from any store or channel not represented on our authorized stores list cannot be guaranteed to perform as tested and cannot be backed by our warranty.
ARE YOU IN DANGER?
You could be. Contaminated, counterfeit, or expired products can cause irritation or even infection.
WHO IS DIVERTING PRODUCTS?
Products are diverted by unauthorized distributors or their employees, plus other dishonest individuals who seek profit in piracy. When purchasing Youngblood products, always refer to the list of Authorized Stores and/or visit our Store Locator to guarantee your purchase is of genuine Youngblood product.
YOUNGBLOOD COSMETICS GUARANTEE
At Youngblood, we stand behind our service, our products and our customers. That is why we have a 100% satisfaction guarantee behind every online purchase from ybskin.com. If, for any reason, you should ever purchase a Youngblood Cosmetics product from ybskin.com that is not pleasing to you, you may return it to ybskin.com for a full 100% money-back guarantee.
UNAUTHORIZED SALES OUTLETS:Any Mass Retailer
Any Mass Discount Store
Online Purchases from non-Youngblood website
Online Purchases through Amazon from unauthorized sellers excluding ‘Youngblood Mineral Cosmetics’
The content of this policy is only applicable to the United States. Youngblood Cosmetics reserves the right to update, revise or discontinue the program in the future.
WHAT YOU CAN DO
Don’t put yourself at risk! If you see a Youngblood product for sale outside a salon or through any of the unauthorized sales outlets mentioned above, please send an email to firstname.lastname@example.org with the city, state, and name of location where you saw the products. You can also give us a call at (800) 216-6133 to report diverters.
WHAT IS YOUNGBLOOD DOING TO STOP DIVERSION?In order to ensure Youngblood consumers only receive the highest quality Youngblood products with a backed warranty and to protect Youngblood’s authorized salons, spas, and retailers, Youngblood continues in its commitment to aggressively combat diversion:
- Exclusive product coding is used to track the movement of Youngblood products. This is the method for tracing products to industry diverters.
- Ongoing intelligence procedures uncover diversion schemes, including those involving misuse of the Internet.
- Diversion information can be communicated to Youngbloods Brand Protection Department by calling us at (800) 216-6133 or by e-mailing us at email@example.com.